Frequently Asked Questions

Archive 2024-2025

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Additional Resources

School Information

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible for the Student Health Insurance Plan?

Online Enrollment

Students must be enrolled in UCF's Student Health Insurance Plan for dependents to be eligible to enroll.

Hard Waiver Students

International Students

IEP

OPT

Students with a Qualifying Event

Claims

Enhanced Products

Optional Dental Plan

Offered in partnership with Cigna Dental

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1 (800) 678-4561
Aetna Customer Service
1 (800) 556-1555
24-Hour Informed Health Line

Cigna Dental

This service is not administered by Academic HealthPlans.

Academic Vision Care (AVC)

1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST